About us

The Company

When I decided to set up Jaine Whitfield Bespoke Estate agents, it was important to bring back the values that I felt have been lost over the years by other estate agency firms. We have 4 key goals which are to act with honesty, integrity, expertise and with a personal touch. Moving home can be stressful, and we are here to guide your through the process as your personal property advisor.

We’re not a faceless website or a large national network. We focus on delivering a premium personal service that you can not only rely on but will be happy to recommend to your family and friends.

Our team are local to their areas, very experienced and look after everything from start to finish. These are the key ingredients needed to assist you in selling your property.  From the moment you speak to our team to the time that the property sale completes, we will be central to your move. It may seem like an obvious thing to expect from an estate agency, however, from experience, it isn’t always offered within this industry. So please feel safe, reassured and stress free, we are the team and will make this experience something to remember for all the right reasons.

Jaine Whitfield 

The driving force behind Jaine Whitfield Bespoke Estate agents, Jaine has worked within property sales for over 35 years. Experienced in selling every type of home from a small starter home to a multi-million-pound mansion, new build to auction homes, there isn’t much she hasn’t dealt with before.

Caring passionately about helping people move home, with a more personal and bespoke service, and in an honest and proactive manner has been the reason for our growth as a company. Jaine covers the Corsham and Melksham towns and villages primarily as she has lived in these areas most of her life. Proud to have created an expanding business in her 50s, she is now also mentoring and helping others replicate this gold star service standard in other areas with her partner agents.

Meet Our Admin Team

Nicola Bennett (Sales Progression Manager)

Nicola also has over 35 years’ experience. We know this because she worked at the same office in Bath as Jaine in their first estate agency jobs! The years have flown by, but Nicola has remained in Estate agency roles the whole time and specialises in post-sales progression.

A no-nonsense approach and vast experience in overcoming potential issues is critical when chasing solicitors and the rest of a chain to ensure a successful exchange of contracts. There is so much more to helping you move smoothly and Nicola is our lynch pin to making this happen. 

Caitlin Backhouse (Social Media and Marketing)

Caitlin joined the business just over a year ago as our photographer, video editor and social media guru. As anyone over a certain age knows, if you can’t work out the technology, hand it to your daughter, so that’s exactly what Jaine did! 

However, Caitlin runs her own award-winning photography business and also has qualifications in social media and marketing so was the perfect fit to take the lead on this side of the business. Having bought her own property 2 years ago, Caitlin has a great understanding of the day-to-day processes too and can empathise and support our first time buyers through the process. She is also proud “mum” to Rolo.

Hettie Charlesworth (Negotiator)

Hettie joined us in 2024 to help with the running of our office hub in Corsham. She brings a wonderful energy and organisation and with her experience, is excellent at viewings. Her main role is keeping everyone up to date on the properties, feedback and new launches. Her experience in a larger corporate firm has taught her how she DIDN’T want to do estate agency and so has fitted in brilliantly with us here.

Louise Shaw (Sales Progression and Compliance)

Louise has many years experience in agency and is a fantastic addition to the admin team. Organisation is Louise’s middle name and keeping tabs on everything within our agent network, property listings and legal obligations. As a support for Nicola and the sales progression as well, Louise is an invaluable member of our team, keeping us all in check!

Rolo (the office spaniel)

Rolo brings an energetic bounce to our daily tasks in the office. His key roles are to ensure that regular cuddles are available to everyone and has a keen ear for the opening of sandwiches. A loyal companion (especially when food is around) he chills out in his bed, relaxing and brings a ball for anyone who looks like they need cheering up!